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Dynamics CRM 2016 New Documentation, Videos and HOW TO GET IT!
Microsoft has been talking about the new release of Dynamics CRM 2016 for months now and it is finally out - along with a TON of documentation and videos. Most of the documentation pieces not only...
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AX 2012- Workflow
Please find the details of the “AX 2012- Workflow” workshop below.AgendaIntroduction to WorkflowEnhancements to workflow with AX 2012AX 2012 Workflow ArchitectureDemo Simple WorkflowLine Item...
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Help Your CFO Manage Spending in 2016 with Better Budget Visibility
New year, new budget, but will your CFO really have the tools to ensure that employees and approvers adhere to that new budget? Maybe it’s time to research business software solutions that will help...
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Convert to Case: Displaying email contents
There are two ways to create case from an incoming email: Automatic record creation rules Convert to Case button in the email command bar Once a case is created, there may be so many other...(read more)
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The Sales Manager’s Pains
This article is an abstract from the CRM Chronicles in the Gestisoft blog... Most sales team managers are very busy people weighed down by major responsibilities, including the company’s success....
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The Power BI Evolution: Improved Experience for the End User, but Also for...
"5 seconds to sign up. 5 minutes to wow!" So read a banner that Microsoft hung up in 2014 when it began development of its Power BI service. It would be a SaaS-based business intelligence and analytics...
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The Power BI Evolution: Improved Experience for the End User, but Also for...
" 5 seconds to sign up. 5 minutes to wow!" So read a banner that Microsoft hung up in 2014 when it began development of its Power BI service. It would be a SaaS-based business intelligence and...
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The Power BI Evolution: Improved Experience for the End User, but Also for...
"5 seconds to sign up. 5 minutes to wow!" So read a banner that Microsoft hung up in 2014 when it began development of its Power BI service. It would be a SaaS-based business intelligence and analytics...
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December 11 Blog Review
This time of year is very busy with parties and gifts. So we will keep this quick so you can rush off to your cookie exchange. Microsoft sent us the gift of CRM 2016 last week. This week came all of...
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MPOS Adding a New Product to a Category Listing
In MPOS if you want to use categories, catalogs must be setup and validated. See the below TechNet article on setting up Catalogshttps://technet.microsoft.com/en-us/library/jj728723.aspxSee the...
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Awareness | Worldwide | Payments | Planned Maintenance for Dynamics Online...
The Service Engineering team will be doing planned maintenance on the Payments Service. The maintenance will start at 06:00 AM UTC on December 18th through 4:00 PM on December 18th. Customers may...
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USD 2.0 – Client Install
Unified Service Desk (USD) 2.0, recently released from the CRM 2016 release comes with a new installer. I will cover installing the server package in another post, here I will concentrate on the...
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Configure your own Dashboards in Maplytics for Microsoft Dynamics CRM
Dashboards are the one of the most used feature of Maplytics-Bing Map Integration for Dynamics CRM . You can design geographical dashboards using components from Maplytics as can be seen in the...
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FieldOne Sky – Overview
FieldOne Sky for Microsoft Dynamics CRM is part of the latest CRM2016 release. But what is it and who would use it?? To help answer these questions I have created this overview of its capabilities....
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Charts – Collection
I have recently been publishing a number of posts about how to edit Chart XML and the capabilities of charts within Microsoft Dynamics CRM. This post gives a summary of all of those posts. As I add...
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USD 2.0 – Server Install
The recent release of Microsoft Dynamics CRM 2016 came with an updated version of Unified Service Desk (USD 2.0). This release includes an updated installer, so in this post I describe how to install...
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FieldOne Sky – Install
FieldOne Sky is included in the CRM2016 Online Pro license. Prior to the CRM 2016 release I have been working with FieldOne, making this feature “free” to anyone with a Pro license is a major...(read...
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Enhanced SLA and Entitlements (Part 2)
In a previous post I described how to configure an enhanced SLA within Microsoft Dynamics CRM. (2015 and 2016) This post builds on that to extend to using Entitlements. Hopefully you will find this...
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FieldOne Sky – Install Mobile App
Before installing the FieldOne Sky Mobile app you will need to have install FieldOne Sky on your Microsoft Dynamics CRM 2016 server. If you haven’t see this post for details. ( FieldOne Install...
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FieldOne – User Setup
FieldOne Sky for Microsoft Dynamics CRM has many configuration options, here I describe the configuration required for CRM users. Once FieldOne has been installed you’ll need to complete some...
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